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Heather Drayna Cropped

Heather Drayna

Customer Service Manager

West Fargo

Contact Info

Office

701-277-5003

Email

heather.drayna@westernbanks.com

Heather serves as the Customer Service Manager at Western State Bank in West Fargo, ND. She assists customers with processing transactions, identifies customer needs, and delivers an exceptional customer experience.

Heather joined Western in 2019 as a Customer Service Representative. She's originally from Valley City, ND, and currently resides in Fargo. She received her Associate of Applied Science degree in Business Administration from the Minnesota School of Business.

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"The team helped me every step of the way. They responded immediately and worked very hard so that I had all the pieces of information."

Kristine, Mortgage Customer, West Fargo

"Western State Bank treats me like a customer and not like a number. You get the feeling that they actually appreciate your business."

Roddy Riggs, Arizona

"I am happy I moved my business checking account and treasury management services to Western over 15 years ago. They save my business money, they provide the treasury services my business needs, and the team provides excellent customer service. I appreciate and value my banking relationship with Western State Bank."

Rob Jordahl, President/Owner of Jordahl Custom Homes, Inc.