Personal or Business Banking Help
Find answers to common questions, access helpful tools, and more.
Western State Bank Support
Get answers to your questions or find helpful assistance below.
If you think you have given out your account information, lost your card, or believe you may be the victim of identity theft, contact your location immediately.
If it’s outside of our business hours (7:30 a.m. - 7 p.m. CST) please call the number below to report the issue.
- ATM or Debit Card: 1-800-472-3272
- Credit Card: 1-800-558-3424
2024 Holiday Hours
We'll be closed for the following holidays this year:
- Martin Luther King Jr. Day - January 15
- Memorial Day - May 27
- Juneteenth - June 19
- Independence Day - July 4
- Labor Day - September 2
- Veterans Day - November 11
- Thanksgiving Day - November 28
- Christmas Day - December 25
Personal Banking Help
Report a card as lost or stolen
Contact your location or call the number below to report your card as lost or stolen.
- ATM or Debit Card: 1-800-472-3272
- Credit Card: 1-800-558-3424
Reset your online banking password
Please call Customer Care at 888-662-4936 to reset your password.
Find the Western routing number
The Western State Bank routing number is: 091307149
Order checks
Don't see what you're looking for listed above?
Security Articles and Tools
IDSafeChoice coverage
We've partnered with a leader in identity theft protection to offer you a suite of recovery, replacement, and reimbursement services.
Identity theft protection resources
Stay informed about identity theft and how you can protect yourself and your information.
Credit reports
Request a free credit report to stay on top of your credit score and activity.
How Cybercriminals Get Your Password (and What You Can Do About It)
Learn about some of the most common ways cybercriminals steal passwords and how to fight back.
4 Steps You Can Take to Protect Yourself from Identity Theft
Professional criminals are looking for sensitive information to steal identities. Check out these four steps you can take to protect yourself.
4 Documents You Should Be Shredding and When
Learn more about 4 documents you should shred to protect your sensitive information, and when you can shred them.
Additional Tools and Resources
Business Banking Help
Report a business card as lost or stolen
Call the number below to report your card as lost or stolen.
- ATM or Check Card: 1-800-472-3272
- Credit Card: 1-800-558-3424
Reset your business online banking password
Please call Customer Care at 888-662-4936 to reset your password.
Order business checks
Order business checks online here.
Don't see what you're looking for listed above? Contact your business banker and we'll get you the help you need.
